Privacy Policy

• Business name: [The Grounded Collective Therapy Group]
• Location: Alberta, Canada
• Contact: [hello@yourdomain.com]
• Mailing address: [Your mailing address]

We collect only what we need to provide services and improve the site:

• Consultation form (free 15-minute call) — name, email, phone (optional), preferred times, and a brief description of what you’d like support with.Please do not include crisis details or highly sensitive clinical information in the form.
• Communication data — emails or messages you send us regarding scheduling, billing, or general inquiries.
• Website usage data — basic analytics/cookies to understand traffic and improve the website (see “Cookies & Analytics”).
• Resources page — public resource metadata (titles, links, images) is displayed from our database; visitors do not need to log in.

• To schedule and confirm your free 15-minute consultation.
• To respond to your questions and provide requested information about services.
• To maintain website functionality and improve content and accessibility.
• To meet legal, regulatory, and ethical obligations (e.g., bookkeeping, professional standards).

We collect and use your information based on your consent and/or our legitimate interests in providing therapy services and running this website. You may withdraw consent at any time by contacting us, though this will not affect prior processing.

If you become a therapy client, your clinical records are kept confidential in accordance with professional standards and applicable law. Limited exceptions apply (e.g., risk of serious harm, abuse/neglect concerns, court orders, or as otherwise required by law).

Not for emergencies: The consultation form and email are not monitored 24/7. If you are in crisis, call 911, go to the nearest emergency department, or contact 211 Alberta / Distress Centre.

• Website & resources data may be stored in Firebase/Firestore and related services. We apply role-based access, encryption in transit, and industry-standard security practices.
• Consultation form entries are retained only as long as needed to schedule and manage your inquiry, or as required by law and professional obligations.
• We cannot guarantee absolute security of data transmitted over the internet, but we take reasonable steps to protect it.

We do not sell your personal information. We may share limited data with:

• Service providers (e.g., website hosting, email, database, scheduling) strictly to deliver our services. Example processors may include: [Google/Firebase], [Vercel], [Calendly or Jane App].
• Professional advisors (legal/accounting) under confidentiality.
• Authorities if required by law or to protect safety.

Some providers may store data outside Canada; by using the site you consent to international transfers subject to appropriate safeguards.

We may use essential cookies for site functionality and basic, privacy-respecting analytics to understand aggregate usage (pages viewed, time on page, device type). You can manage cookies in your browser settings. We do not use interest-based advertising cookies.

• Access, correct, or delete your personal information (subject to legal/record-keeping duties).
• Withdraw consent for non-essential processing.
• Ask questions or make a complaint about our privacy practices.

Contact us at [privacy@yourdomain.com].

Our website is not directed to children under the age of 13. For minor clients, consent and privacy are handled in accordance with applicable laws and professional standards.

Our Resources page links to third-party websites. We are not responsible for their privacy practices. Review their policies before sharing information.

We may update this policy from time to time. Changes are effective when posted here with an updated “Last updated” date.

Questions about this policy or your information? Email us at [privacy@yourdomain.com] or write to [The Grounded Collective Therapy Group, Address, Alberta, Canada].